Customer Testimonials
Awesome people from start to finish. Highly recommend this dealership.
Rachael was so helpful and easy to work with, definitely would recommend her!
My husband and I walked in to this dealership and the entire staff was so friendly.our sales person, Rachael Blahovec was knowledgeable, kind, and put no pressure on us to purchase a vehicle. We did in fact drive our new car home today.Very smooth process. I'd also like to mention this, I had a decal on the back of my car honoring my daughter who I lost to Breast Cancer. Rachael took the time and was able to remove that decal and put it n our new car, now tell me how many folks in sales would ... Read More Google - Aug 8, 2026
The experience was great. Rachael made the whole process super easy. She answered all of our questions and worked thru all the details of the purchase in a nice orderly manner. Then Eric finalized all of the loan details with us pretty quickly and after a brief tutorial on the car, we were on our way. They both made the whole experience painless.
Rachael Blahovet is my sales person! She was fantastic very nice with smiles and top communicator! Thought of many things that I didn’t even think of and was really helpful! I have purchased many vehicles and this was one of my best experiences at my age of 81!
Had a great experience with Rachael at Classic Hyundai. I was coming in from out of state to purchase a vehicle, and she made the entire process extremely easy. The only day I could make the trip happened to be her day off, but she still came in to take care of everything and even picked me up from the rental car company after I dropped off my rental.
Everything was straightforward, no pressure, and exactly as we had discussed before I made the trip. I really appreciate Rachael going out of her way to make the whole experience so ... Read More Google - Aug 8, 2026
We had a great experience at Classic Hyundai in Mentor. Our salesman, Austin Edwards was great. He listened and didn’t over sell. Eric in finance also did a great job. Love the Tucson. Thanks again Classic for making this an enjoyable experience!
I can’t say enough about Rachael Blahovec…If you are looking to buy a new car at Classic Hyundai, do yourself a favor and ask for Rachael.. I’ve never been more comfortable with the car buying experience……Seamless and non-intimidating transaction from start to finish. She listened to what I needed, and answered every question with enthusiasm and knowledge. Her personality and sense of humor made the most relaxed new car purchase ever. Thanx again Rachael ***
I cannot say enough good things about this dealership! This is my third vehicle purchased here over the years, and John has been fantastic every single time. He always provides exceptional service and makes the process seamless. I love my Tucson and constantly get compliments on how nice it looks! I also recently brought it into the service department because of a vibration issue. They quickly diagnosed that a tire balancer fell off, performed a road force balance on all four tires, and now it rides beautifully. From sales to service, they truly take care of you. Highly recommend John ... Read More Google - Aug 4, 2026
Rachel was absolutely amazing! She did everything quickly, efficiently, and made the whole process painless!! Thank you!
AUSTIN was the best; he made the whole experience seamless. He was interested in what I wanted, not in what he wanted to sell. Complete professional, I would recommend Austin to anyone and everyone!! He made sure my mother and son were taken care of during the process. He showed me all the features on our test drive and answered every question I had. I actually bought a car and felt like I got a really good deal on my Kona. Love driving it, and thank you so much, Austin, for the flawless job you did.
Austin was so helpful and helped us find the perfect car he stayed late to assist us, We where very satisfied highly recommend
I have never before given a review for a car dealership finance manager, because usually my finance experience has been less than optimal - bait and switch from one starting price to a higher one out the door, or not speaking the same language on finance rates, loan terms and payment amount desired. Today I wanted to recognize Nick and how easy he made it to get our purchases financed and close our deals. We started out just looking to test drive and wound up buying two Ioniq 5's in two days because the process went so smoothly. Thank you ... Read More Google - Aug 3, 2026
I was on a time crunch to replace my leased vehicle and I found Classic Hyundai online. We came from 1.5 hours away to test drive Ioniq 5’s because of the great deals we found online. Rachael was so friendly, helpful and knowledgeable. She helped us buy the perfect Ioniq 5 for us. We were so impressed with our deal and the way we were treated by Rachael and all of the staff that we went back and upgraded our second vehicle the very next day, to another affordable Ioniq 5. I’m still stunned how easy and pleasant our shopping experience was. ... Read More Google - Aug 3, 2026
Rachel and AJ helped me out so much getting me into the car I wanted !!!!
Great salesman. Answered all my questions and was actually fun to interact with. Highly recommend Mike to you.
I purchased an IONIQ 5 EV. The car is fantastic. It is the first car I have been excited about owning. The team at Classic Hyundai were fantastic. Katie was my principal contact. The team clearly described the leasing process and found me a car at a time of very high demand. If you never considered a lease, you should. Chat GPT will explain to you that there is no downside.
Couldn't be happier with our purchase of an Ioniq 5. Rachel and all of the staff were incredible. Easily my best car purchasing experience. They did such a great job that we came back and purchased a 2nd Ioniq 5 the next day. I have never purchased 2 consecutive vehicles from the same dealership - now the same person - Rachel - from the same dealership - Classic Hyundai - in 2 days. It was not the week I saw coming - simply amazing.
My car got possessed with all my lights on the dashboard and the screen flashing. Well once i stopped my car and turned it off it wouldn't start. I called the dealer, they gave me a number for towing, called tow guy was there within an hour. Dealership said they prob wouldn't look at it until Monday or Tuesday and it was Thursday. Well long story short the car was fixed and I had it back by Monday. They had some time and BAM! Done! TY guys!!
Rachel was great. She made sure everything was in order for our car purchase. Highly recommended!
Rachael and Dez are fantastic. It's nice to be treated well and have a no hassle experience.
Had the best experience at Hyundai in Mentor! From the moment we walked in Rachael was on top of everything we were wanting/ looking for. After days of car shopping our time at Hyundai was the smoothest of all our experiences. Highly Recommend!
I can't say enough good things about my experiences with Classic Hyundai in Mentor. This is the second Hyundai I've purchased from them, and for the last 6 years I used their service department for all my needs and have had nothing but positive experiences. I just bought my second Tucson from Classic and their sales team is exemplary. Kyle worked with me to get me the best deal possible and I was thrilled. Katie also was a key player in my experience and lead me through the purchase process and helped me become familiar with my new vehicle. ... Read More Google - Jul 26, 2026
Had an amazing 🤩 experience with Rachael at Classic Hyundai Thank you for the New Tucson!
Rachael was very helpful and patient. We have already recommended her to friends. Thanks David
Rachael was amazing. She was very helpful and knowledgeable about the vehicle. We are very pleased with our experience.
I highly recommend this dealership. My sales person was Rachael B, and she made the whole buying experience pleasant, smooth, stress-free. Everyone I talked to in the dealership was very professional and friendly.
Really impressed with my entire experience.
I got a car today from this dealership and it was such a great and easy experience! Rachael and Nick were so helpful and kind to my mom and I! I highly recommend this dealership! ☺️🚙
Gave me spectacular deals relative to anyone else in a 500-mile radius on a barely used car. When I took the bus out to pick it up they had someone waiting for me to at the bus station to drive me over. No games were played about the numbers. Phenomenal experience.
End to end I had a great experience buying a vehicle here. I was looking for something specific and came from out of state. Initially I worked with Dezirae from the Internet department. They communicated with me at my own pace, weren't pushy and answered all of the questions I had. (I think I had more than most customers, so I appreciate the extra time and effort).
Once we exchanged written confirmation, I setup an appointment with Dan at the dealership. He was awesome. We did a test drive, final walkthrough of the vehicle and it was in sparkling ... Read More Google - Jul 7, 2026
I just purchased a new Santa Cruz a few days ago from Classic Hyundai. I had an absolutely wonder experience the day I bought the vehicle. Austin was great! He helped explain the new technologies on the car during my test drive and also assisted in the whole purchase along side Nick in finance. They went the extra mile to give me the best deal possible so I could drive away with the Santa Cruz that day. I love it!
Classic Hyundai did a great job all around. Whether it be in sales, finance, and service department they always do a great job. Keep up the good work! Customer Gary Strelou.
This review is long overdue, but better late than never! When my parents & I walked into Classic Hyundai’s showroom at the end of this past April, I had no serious intentions of buying a car….just wanted to “have a look around”. Well, that didn’t last too long. From the moment we stepped in the showroom, we were warmly greeted by friendly, smiling faces. One, in particular, my dad noticed right away (my parents are longstanding customers of Classic Hyundai)-Mr. John Rancourt. I seriously cannot recommend Mr. Rancourt enough….from the get-go he never pressured me ... Read More Google - Jul 3, 2026
Ask for Rachael B., she’s honest and will get you a great deal. Can’t say enough about her.
Rachael was outstanding. Very quick and efficient. Ask for her for an amazing car buying experience.
Rachel sold me the best car I have ever owned. She is very helpful and I will definitely recommend her and classic Hyundai to everyone I know.
Ask to work with Rachael. She is awesome!
Rachael Blahovec was amazing. She and the Classic Hyundai staff were all fantastic. They definitely have a repeat customer here.
From the moment we walked into Classic Hyundai in Mentor, Ohio, we were impressed by the professional and knowledgeable staff and clean environment that greeted us. Throughout our search for a new car, we had many questions: purchase or lease; new or used; gas efficiency recommendations; hybrid/electric/gas? As eighty-year-old shoppers, we needed honest, patient, and respectful help in navigating our potential options. Paul Qua, who became our salesperson, listened to us and our concerns carefully, taking seriously our issues of age, mobility and transportation needs. But in addition to his listening carefully, he introduced us to a variety ... Read More Google - Jun 30, 2026
I absolutely love this place I had a very good experience here! Easily the fastest and easiest transaction I’ve ever made in a car dealership. I had Rachael helping me she was so kind, easy to work with and efficient! She put me in an amazing car with a very good monthly payment. Eric Lynch the finance manager was so nice and thorough with me. I know this car will last a while, but my next one I’ll be definitely coming here!
John Rancourt and the team at Classic Hyundai was awesome to work with. I drove in from out of state to make the purchase, and they made it easy and answered all my questions with patience and kindness.
Austin Edwards was my salesperson when I purchased a used Hyundai Tucson Hybrid. He was responsive and attentive throughout our email correspondence and made the buying process easy.
Once the deal was made and I went to the dealership to finalize everything, the process was smooth and efficient. Austin stayed with me after the sale to answer questions and talk with me about my new purchase, even though the dealership had already been closed for about 20 minutes. He was the last employee to leave for the day.
I would recommend Austin to anyone looking to purchase a vehicle. If he ... Read More Google - Jun 25, 2026
Traded my lease in for another lease. Extremely happy with my selection and a very smooth transaction. Mike N. was my salesman, highly recommended. Very professional and personable. Kyle and Eric were great to work with also!
Rachael B. was the best. She was very nice, knowledgeable about the cars and made sure our purchase went smooth. I visited several dealerships looking at new cars, but my initial experience with Rachael is what steered me back to Classic Hyundai. I highly recommend her if you are looking to purchase a Hyundai.
Michael Lentine went above and beyond to take care of me! There truly aren’t enough words to thank him for helping me find the perfect vehicle. He is the absolute best and will take the time to ensure you are completely satisfied! I am beyond grateful for all of the time and dedication he gave me.
Everyone I interacted with was friendly and approachable. They were selling me a car, but I always felt informed and not pressured. I wouldn’t hesitate to go back, definitely the best dealership experience I’ve ever had.
I made a silly mistake and thought my car service appointment was sooner than it actually was. When I arrived at the dealer and the service advisor, Connor, let me know the mistake I made. I laughed at myself and was prepared to come back on my actual appointment date. The service center was the busiest I’ve ever seen it. Connor said it was no problem and they made it work!
Even though it was my mistake, they were able to fit me into their busy day which was huge! I no longer live on the east side and ... Read More Google - Jun 16, 2026
AJ, The GM was wonderful. I had my car in for service a couple things were missed. He went above and beyond yo make it right. White glove service at it's best. I would highly recommend this dealership.
Rachael was so helpful and the process was so smooth. Highly recommend this dealership
Always have been treated first class while working with John, Nick, and the Classic Hyundai sales team. They answer all questions and make the buying process as stress free as possible.
Have been interested in a Kona for a while and dealer had a used one for sale. As soon as I sat down in it, the fit was perfect. I went from a 2011 Focus to a 2024 Kona - yes a bigger vehicle - and I will have to get used to driving it. So I am still nervous. But it was time. Rachael was so kind in the process and it went smoothly. Thanks a bunch.
Best car-buying experience I’ve ever had. Rachael Blahovec was friendly, knowledgeable, and a pleasure to work with.
This dealership and salesman John Rancourt couldn’t have been more professional and knowledgeable. I was a Nissan customer for 30-plus years. Now I hope to be a Hyundai customer for the next 30!
I was in the market to buy an ionic 5N And found one here at this dealer. I started my process by talking to the sales manager, who is very helpful on answering my initial questions. When I drove to actually see the car, Rob set me up with Sam who actually owns the 5N. He was extremely knowledgeable in a real asset and helping me make the decision to buy. The dealership looks like they have a large inventory and a comfortable facility. If you need something, I can highly recommend Sam and the dealership.
After a not-so-great experience at Mazda, I came over to Hyundai to look at what they had. We had an amazing experience!! I wanted to give a huge thank you to our saleswoman, Rachael Blahovec who helped throughout this entire process. She was able to get me into an amazing car and made the process so seamless. Thank you so much!!! Also, shoutout to their service department for being so informative and helpful!! 10/10 would recommend to anyone!!!!!
I wasn't sure what vehicle I wanted. I headed over to Classic Hyundai one day and all I wanted to do was sit in a Santa Fe. I didn't want any pressure or to even go for a test drive. I was lucky to get introduced to Rachael. She helped find a Santa Fe that was the right mileage and price and I went and sat in it. Then I left, no pressure from Rachael. She was extremely patient and kind. I came back when I had decided I was in and Rachael was very friendly, helpful, and ... Read More Google - May 30, 2026
What an outstanding experience. Rachel is by far the best sales person we’ve ever dealt with.
So I drove an hour to get here, there there a lot of Hyundai dealerships near me, but they were not helpful and it took forever just to get a oil changed, I’m so happy I came here very fast Matt was fantastic I highly recommend coming here
John was a pleasure to deal with. He answered all our questions and concerns with patience and kindness. We absolutely love our Tuscon. Thank you so much.
I have leased 4 Sonatas from Classic and bought out the lease on the last one . Excellent service all around ! Yesterday I went into the service dept . for a noise , it was a screw in my tire . They repaired it at no cost ! Very pleased with the service department !
I had outstanding service. Sam spent a significant amount of time with me on two separate occasions to explain the features on the car. It is a new technology for me and he patiently took me through the details. His knowledge of EV technology is remarkable! I highly recommend him and the dealership.
Great service! Mike Lentine and staff were very helpful in my purchasing a new Tucson.
Rachael was such a joy to work with! I stopped in to look at a car for my daughter, she found the perfect match and got me through the paperwork so quickly so I get out in time to surprise her by picking her up from school in it. Highly recommend and ask for Rachael!
I had a great experience at Classic Auto with sales representative Mike Lentine. I purchased a Certified 2023 Tucson and am very pleased with my choice. The dealership is very easy to work with and I highly recommend.
My husband and I had a wonderful experience at Classic Hyundai in Mentor! Eric helped us with EVERYTHING!!! He was patient, not pushy, explained everything in detail and so very kind! Working with Kyle and Nick was a great experience as well! We felt like we the whole team worked with us and answered every question we had. I would recommend everyone looking for a car to visit Classic in Mentor! We will be back in 3 years when our lease is up and I don't see us ever going anywhere else! Thank you Eric, Kyle and Nick!!
Knowledgeable, Professional, Courteous non-pressure Sales and Finance Personnel that provide a non-stress buying experience.
Rachael Blahovec is a great salesperson. She took lots of tine and went the extra mile to help us get into our 2026 Hyundai Palisades. She actually brought a Palisades to my location to save me time in making my decision on this vehicle. I have never had any sales person go this far out of their way for us in the past. She has set the bar very high! She made The entire transaction smooth and definitely will earn our business again in the future
While it was a lengthy process, Nich, Sam , and Eric did everything they could to get me in something safe and reliable and make sure that I had an outstanding and memorable car buying experience and it was nothing short of amazing! I was able to secure a brand new 2026 Hyundai Elantra Limited!!! Needless to say I will definitely be back for future purchases!!!
Katie helped me get into a really good car and I’m so grateful for all her help throughout the process. She made everything feel easy, comfortable, and stress-free. She was patient, understanding, and truly worked with me to make sure I drove off in something reliable and nice. I appreciate her kindness and professionalism so much. Highly recommend!!!! 10/10
I can’t recommend Kyle and his staff enough! Always fair and honest! I will continue to go to Classic Hyundai in the future! Great team!
The team at Classic Hyundai provided an outstanding experience from start to finish. I was able to ask questions, discuss options, and even receive a quote conveniently right from my phone, which made the entire process quick and stress-free. A special shoutout to Kyle P. for consistently going above and beyond with his professionalism, responsiveness, and excellent customer service. Highly recommend Classic Hyundai to anyone looking for a smooth and enjoyable car-buying experience!
I hate buying cars. It's a nerve-racking experience. However Mike Wasu made it somewhat enjoyable and has been there for me with my couple questions this past week. I am 66. I haven't bought a new car in 10 years. There is so much more to learn electronically now it can make one feel less than bright. Mike was helpful, calm and made me feel like I wasn't stupid or incompetent(which I'm not). I did try looking through the manual first, but there was some things that were a little difficult to understand and just checking with ... Read More Google - May 7, 2026
Mike Nicholson was fantastic! Very attentive and helpful during this process.
Michael Nicholson was a great help getting me into my new palisade! As someone who doesn’t like the run around he made the process easy and seamless. I will always go to him for any future vehicle lease!
True professionals at this dealership. Been coming here for over 10 years and always treated fairly and with respect. They have kept the same employees long term which isn’t very common for dealerships in my experience.
Beat dealership around! Everyone is super nice! Kyle and his crew will take great care of you!
Knowledgeable and professional. HIGHLY recommend!
Got a great deal on my ‘26 Kona. Great people to work with
Nothing but good things to say. Recently had our Santa Fe serviced and everything was top notch.
Rachael was awesome!!! She gave me a great deal and worked everything out for me. Thank you so much, I really appreciate you!! I will come back again.
Good customer service.
Michelle was great! Very personable and knowledgeable. Highly recommend.
We had the absolute pleasure to work with Katie at Classic Hyundai in Mentor, Ohio! From the moment we walked in she did her very best to make us feel at home and at ease while listening to what we were looking for in our next vehicle. She went above and beyond to find the exact right features that led us to our 2026 Palisade Hybrid SEL Premium in BLUE! And we LOVE it! Katie, thanks for your professionalism mixed with welcoming charm! It was easy to trust you with our business because you and the staff were knowledgeable, caring, and ... Read More Google - May 1, 2026
Rachael B was great! Very helpful and knowledgeable as I inquired on the Hyundai Palisade. Ask for her she won't disappoint and she will get you the best price!
My experience at Classic was exceptional. Rachael was my salesperson and she was awesome. She went through the vehicles I was interested and answered all my questions. No pressure just down to earth good service. This is my first time I was not pressured was able to take my time and I bought a brand Tucson. I wouldn’t go anywhere else. Finance guy was great too. All in all go to classic and ask for Rachael and experience it for yourself.
I leased a new Palisade with Michelle and she made it so easy! I worked with Nick in finance and he made all the paperwork a breeze. Honestly quickest and best experience leasing a car. I highly recommend working with Michelle and Nick!
Rachael is the best, she will get you the perfect vehicle. If you’re looking for an honest and transparent process, please ask for her.
