Customer Testimonials
What can I say. 8 cars from the same awesome team at Classic Hyundai. Norvell Todd and his staff are the best. Just picked a new 2024 Sonata from salesman John. Thank you.
Worked with CJ at Genesis of Mentor. The entire experience was great and I highly recommend him and this dealership!
Service and parts department are very helpful and attentive.
What can I say but wow what a great customer service experience. Not only is the new Genesis a a great vehicle, but this dealer and sales person Lisa were awesome.
We went in knowing what vehicle we wanted. it was on the lot. Cody made it very easy. There was no pressure at all. A very smooth process.
Ben took great care of us.
Wonderful experience. CJ was very knowledgeable, patient and experienced in all things Genesis!
People there are very friendly and helpful I would recommend any odd to go there buy a vehicle and get it serviced rhere.
was a pleasure to deal with classic fats and great price
I was very impressed with Classic Genesis of Mentor. CJ did a wonderful job. My entire car buying experience was "First Class". I highly recommend this dealership.
Thank you to Michelle, Bryan, Eric and the team at Classic Hyundai. If you’re looking to purchase a vehicle, look no further than this dealership. Ask for Michelle, she will get you squared away! I was an out of State buyer and was greeted with amazing hospitality from the team. Everyone was very accommodating and ensured a smooth transaction.
The salesman, CJ Ughamba, really knows these cars. The buying experience was seamless. Great car! We couldn’t be happier with our purchase.
great experience great place to buy a car excellent sales and finance people to work with
I had a great experience at Classic Hyundai. The service was great. The people were knowledgeable and cordial. The wait was made very comfortable.
This is my second time dealing with a car and they are the best. They were professional, nice, knowledgeable and kind.
Literally the fastest car purchase ever! Mike was so great with knowledge and attention to detail with the vehicle I liked online. After the test drive, it was smooth sailing. My favorite part in the process was how family friendly this location is. Mike was extremely nice to my kids and took the time to include them in the purchase. Definitely a memory they will remember!
I will continue to drive over an hour away to work with the Classic Auto Team. The team at Classic Hyundai are honest, easy to work with, dont give the "sales person" vibe, accommodating and make the process so easy. I want to give a special shout out to Kyle (sales manager) and Cody for their assistance with my most recent auto purchase. I highly recommend Classic Hyundai to anyone looking to purchase/ lease a new vehicle.
David C. and Eric L. are great! David is professional, knowledgeable, explained everything to me and made me feel comfortable. He wasn’t forceful, he allowed me to make my own decisions and was more than happy to answer any questions I had. Eric also very helpful and made me feel confident about my decision to purchase a new car. I appreciate them and I’m so excited about my new car! Thanks guys!
We got a really nice Rav2 from them. We did negotiate an agreeable price and the sale went smoothly. I didn't care for the intimidation with the offer of insurance we didn't want, and there were a couple other vehicle issues that took weeks to resolve but the good store manager made sure things got resolved. Thanks Norvell!
Working with Chris Johnson was a joy. His product knowledge and focus on making sure I had answers to all my questions led to a great customer experience. Looking forward to enjoying my Ionic for many years but will definitely work with Chris on any future purchase.
Awesome experience. Cody and Eric were amazing.
Trusting someone you've never met with your money is scary but that was the best decision I’d made, The process was super easy, she kept me updated step by step until she was finished, thanks a million! my last trade profit was $15,300. I have been trading and I will keep on trading with Mrs Trey Loudis you can contact her: Email: [email protected] WhatsApp: +14154849224
The team of Lisa Albanese, Jamie Oschip, and Kyle McClaugherty made car shopping and purchasing easy and pleasant. I would definitely recommend Classic Genesis. I love my car.
It’s always a pleasure to work with Classic Hyundai in Mentor. We have leased 4 cars from John Rancourt and couldn’t be happier with the service from beginning to end. Highly recommend Classic and John for your future Car needs!
Great explanation of leasing options And variety of cars
Ask for Chris Johnson. Very knowledgeable, charismatic and not pushy! Facility is very clean. Excellent transaction.
Very professional staff. From my initial contact with Rob to Andrew, who handled our purchase experience. 5Star. Enjoyed the clear communication with straight answers to our many questions and no high pressure to buy.
Very professional staff. From my initial contact with Rob to Andrew, who handled our purchase experience. 5Star. Enjoyed the clear communication with straight answers to our many questions and no high pressure to buy.
Their new service center and waiting area are really pretty nice. Extremely comfortable if you need to wait for your vehicle. And the people are really quite friendly. That said, I do have one complaint. It takes roughly a month to schedule routine maintenance. This is borderline insane. I need an oil change? No problem. There's availability in a scant 26 days. Cool. I will only go over-mileage by about 1000. Just what I want to do with a new vehicle I paid a small fortune for.
Great customer service and a great new facility. Highly recommend
Joe Kennedy is a professional!He was great to work with.
Always a fantastic experience working with Chris Johnson here! He helped us purchase two new Genesis vehicles flawlessly. Highly recommend Chris!
With my time crunch and having to be at work in the afternoon, the whole team did great. I had to turn in a lease and get a new one. A big thank you to Vivien and Nick.
Andrew was a rockstar!
My salesman, Mike, was very kind and responsive. He even helped arrange the car. I was looking at to be taken to my mechanic for an inspection. The sales manager was the stereotypical high pressure on their warranty and made the experience uncomfortable. I’d entertain this dealership again if I could get a different sales manager.
I had to have an engine replacement and had a loaner car through Classic. I had not 1 but 2 terrible things happen while driving the loaner. Matt in the service dept has been amazing throughout the whole process of keeping me updated and helping me out. Also, the GM was absolutely amazing and beyond helpful when said horrible incident happened. He kept in contact with me and reached out to me personally right away. I can not say enough great things about Classic of Mentor. They have great staff and wonderful service. I would highly recommend them to anyone!!
Friendly atmosphere but professional service across the board. Cody Winter was great to work with.
Great people extremely helpful
Great customer service! Thank you!
Cody made everything so easy. He was very knowledgeable and great at his job. If I had one complaint it would be that they (and apparently everyone) are selling vehicles over MSRP but they worked with me and gave me a great deal. Thank you. I love my new car!
I talked to david, he was very friendly.
Salesman was really a great guy. They worked a deal, not easily, but itfinally worked. All the paperwork and financing was handled quicly and easily. Fastest car sale I've ever experienced. They lost one star only because the detailing of the vehicle left alot to be desired. I know that I am super picky when it comes to cleanliness, but this is a top notch dealer, I expected better in the detailing. All in all, good experience, Chris Johnson was a good salesperson
Thanks to the sales team at classic for making the purchase of my new genesis GV70 immaculately easy! With switching which one I wanted and the questions I had, Andrew, Kyle and Eric all were there to help answer every one of them...sometimes before I even asked!! Great experiance after some issued with my previous vehicle. Glad they took the time with me!!
The folks at Classic Hyundai, particularly Service, are true professionals, and their knowledge is unbeatable. All staff have always been very courteous and wanting to help fix issues. I don’t bother wasting brain cells thinking of another shop for repairs or lot to buy new cars. Call me a frequent flyer, but I feel like I’m walking Home or into a family when I go back. 12/10, every time! The new building is aesthetic and spacious!
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Pretty good experience overall with the team there. You are respected and given your space to make (or not) make a decision. From beginning to end they are straightforward, honest, and nice to you
On my way from PA to Cleveland airport for a flight last week, I experienced an issue that had my car trudging along and a blinking check engine light. Classic was the closest and I arrived just before 7am. I explained to Alex R. the issue and that I needed to get to the airport. He checked me in very quickly, despite not having an appointment. While I was out of town Alex kept me updated once the car had been diagnosed, and then repaired. All the repairs were covered under an existing recall for a sensor, which was very ...
Thank you CJ...wonderful experience Fantastic customer service & extremely professional to work with!
Great experience Michelle Katic is the best car salesperson I have ever dealt with. You need to let her take care of you if you are looking for a Hyundai. Classic is lucky to have her.
Excellent service. Professional staff.
David is wonderful to work with! He took the time to make sure I got the deal that worked best for me. I’ve also been working with Kyle for many years now and he never disappoints. I highly recommend Classic Hyundai!!!
Had been searching for a used vehicle, salesman Andrew took the time to update me with used inventory and went out of his way to sell me the car out of Toyotas lot. Even was able to get paperwork prepared before we showed up to ease the process. 10/10 would recommend to a friend.
Had an awesome experience with Classic, I knew what I wanted they helped get it. My sales man superb 👌 Thank you Andrew and Classic
Staff was well mannered and not pushy. The salespeople also took time to answer my questions or look for the answer if they did not know. My buying experience was quick and painless in comparison to previous dealerships that I had visited.
We came in to see 2023 Tuscon hybrids that were showing on the website but they were no longer available. A salesman walked up and after overhearing our conversation let us know that a certified preowned was available and only had 1600 miles. We were interested even though it was prior year. CJ was so knowledgeable and showed us all the features in the car. He also had us try many of them out during the test drive. After some negotiation with him and his manager, we struck a deal. We picked it up a few days later. CJ had everything prepared ...
Eric Lynch helped so much when I needed to finance a new car. He took his time and was very empathetic about my previous lease giving me troubles. Recommend the service providers and sales people here.
Great buying experience. Very knowledgeable employees. Couldn't have gone better.
great service and received my vehicle quicker than expected
Our salesman was great. We were able to find a deal that worked for us and then he went the extra mile to make sure that our needs were met through financing and delivery. Fantastic experience, could not ask for more.
Great people and service. Patient and willing to compromise.
Best car buying experience I’ve ever had! Thank you to Rob and Dave on the sales team and Nick W. in finance. I was an out of state buyer and they bent over backwards to get me in and out extremely fast. The car was prepped and ready, sales had all their paperwork ready and finance was a breeze. This allowed me to hit the road and head back to Texas. Thank you to the whole team!
I was reluctant to buy a Hyundai but I had nothing but a great experience at Classic Hyundai! Mike Lentine was very informative on each vehicle and was able to answer all my questions I had. Best car buying experience I’ve had so far I will be definitely going back to Classic Hyundai for my future vehicles!
Great service! Michelle was awesome and very knowledgeable
Chris from classic hyundai is a well versed young man and very knowlegeable about the vehicales he is selling please go see chris at classic hyundai
Purchased a new 2023 Hyundai Tucson Hybrid SEL Convenience, the staff at Classic was very knowledgeable and courteous. They had the car ready when I arrived. I researched the car online and the test drive was great. All the features I wanted and more. Everyone who I spoke with was helpful and attentive. Go see these guys for a vehicle, they most certainly will help you.
I really enjoyed my experience with Scott and Eric. They explained everything about the lease of my car and show me how my car works. I really recommend shopping here for your new car.
Even while under construction, Classic Hyundai was able to impress with their service and professionalism. Top notch experience and will award with future business.
Good place to buy if you're car is new I guess 🤷🏻♀️ but they need the service that makes their fix actually last and not have problems within a few days. Same goes for another dealership.
I have bought 3 cars from Hyundai 2 from this particular location and my mother just bought a 2021 from this location, it never fails that any time I have ever n I see a loaner they are NEVER available, the only option they offer for me to rent a car, 1st and foremost this car which is not even 2 years old almost just killed me on the freeway because as I’m driving I lost total and complete power. How are you an entire dealership without loaner vehicles? I never had the problem with Hyundai on the Bedford automile! Aside from the ...
Just got a 2023 Elantra from them. After back and forth through email, it looked like they couldn't get me a deal. The GM emails me asking what it'd take to get me into a car. Told him ground my lease and keep me under my price point. Said he would do it. Go in thinking he'd be a dollar under, he was closer to 30! Quick and easy. This is how car buying should be!
Today I got my new Santa Cruz!!!! This is my second purchase from Classic Hyundai. From sales to service it is a great experience! Thank you Cody and especially Mike Lentine (the reason I came back for #2)!! Thank you for your kindness !!
First brand new car I’ve bought in 22 years and I couldn’t imagine a better experience! From the first phone call untill I drove off in my 2023 Kona, C.J. and everybody I encountered at Classic was helpful, knowledgeable and willing to accommodate as much as possible. CJ took his time introducing me to everything about my new car… the car does everything except wash itself so there was a lot to learn and CJ knows Hyundais and all the new and latest technology so his expertise was really appreciated. Great experience, I’m happy!
The entire building is being remodeled and they are temporarily operating out of us trailers , Despite this inconvenience, the staff working were able to remain efficient and personable.
Excellent, friendly experience and very knowledgeable staff. Would recommend!
Bought my 2023 Elantra N Line a few weeks back and have really enjoyed the ride since! Mike Lentine was great help throughout the process and would highly recommend him again!
Sales people Michelle, and Scott were well informed, communicated effectively, were cognitive of the value of my time, and in general made the purchase experience efficient & enjoyable. Finance manager was also efficient and clear in his communication.
CJ was extremely knowledgeable on the cars features. Scott Yee was great providing a vehicle from just a phone call.
I love my purchase (2022 Hyundai Santa Fe) and the vehicle itself but was misled when buying the vehicle. I was told free maintenance with a lease for 3 years and when I went to get my first oil change and tire rotation, they advised me that it's only covered every other service. Disappointing that I was misled
Good selection of vehicles available. Knowledgeable, non-pushy people. Made whole process of buying my GV70 very fast and easy. Were upfront with trade-in value, didn’t try to lower it, once I arrived. And, again, about availability - they were only one dealer in 500 mile radius to have selection on the lot to match their website. 90% of dealers in my area have vehicles posted on their website, that were sold, already, weeks prior.
