Customer Testimonials
Rachel was great to work with. She got me a great deal and made the process so easy. I would highly recommend her!!!
Went for the first time today. Had water on the passenger floor. I called and Michael knew exactly what it was. I went there and wasn’t there 30 minutes and it was fixed and I was on my way and they washed my car. Best service.
Rachael was very helpful! Wonderful dealership/experience! Highly recommend.
Rachel was outstanding every step of the way in purchasing the vehicle I most desired.
One of the least pressure sales environments. Very straightforward and transparent, gave us top dollar on our trade even though we didn’t get the car due to my limitation the sales depend is awesome. Katie did a great job in communication and follow up.
Highly recommend Classic Hyundai! Sam was such a great resource and made the process smooth. I felt like a valued customer throughout the whole process. Sam took so much time going through the various options and answering questions. The finance team was also incredible and I am so happy with my purchase!
Rachael B. Was pleasure to work with. Very knowledgeable about the cars.
Worked with Rachael and she was all business and zero nonsense. It took a while but we got it done.
I had a great experience at Classic Hyundai. Mike was easy to work with and very helpful. Very happy with my new car.
We had the best experience buying our Santa Fe from Classic. Rachael was amazing and professional and kind, as was everyone we talked to at the dealership. We will definitely be back to see her for future purchases!!
I’m writing this at an odd hour but I felt compelled to do so anyways. Let me start by saying that this is my second car, my first was a Nissan Rogue that I had for about 12 years. I did what it needed but it ran on a CVT Transmission, which is known to call issues once you hit that 90-100k mark. It was shot and I was quoted for about $4500. Initially I was going to pay but chose otherwise on a whim and man am I glad I went with my gut. I called up this location ... Read More Google - Sep 22, 2026
Had a great experience getting my new 26 Sonata!! Amazing experience from start to finish cannot thank Kyle , Michelle and Eric enough! They are awesome.
Rachael was great, the whole Classic were very attentive and I highly recommend Classic Hyundai. I waited a few weeks before rating to see how the car was. It was fine…actually my own mechanic was very complimentary of the car. I’d definitely buy another vehicle from Classic in the future.
Rachael was exceptional. Everybody was friendly, professional, and personable. They were also very accommodating, even making sure I had a charger for my EV. Highly recommended, even with my 3 hour drive
Michelle was a delight to work with! Very helpful!
We had a wonderful experience buying our Subaru forester. Rachael was amazing. She has such an amazing attitude went out of her way to make the buying experience easy and smooth. The little touches she adds makes all the difference.
The team made the process smooth and stress free! Racheal was amazing to work with and patient! Safe people to work with! Definitely recommend! Will be back for service and update more!
The employees were friendly & courteous. The oil change was done in a timely manner.
My sales agent Rachael Blahovec and all of the staff made the purchase of my new vehicle very easy. Extremely knowledgeable and helpful. Took the time to explain everything and setup and go over the features of my new car. Highly recommend.
John R was an outstanding salesman. He went above and beyond to make us feel comfortable with our major purchase. He took time to explain all the bells and whistles as well as demonstrate. Additionally, he came in on his day off to accommodate our schedule. For that alone, we are extremely grateful. He has gained our respect AND future business.
Katie and Eric were exceptional! I made the 2+ hour trip from Pittsburgh for a different dealer but when they dropped the ball, Katie and Eric picked it up and scored! Seamless buying experience, no nonsense, would highly recommend and will likely buy again!
I was helping my son buy his first car and couldn’t have been happier with our experience working with Austin Edwards and Nick the Finance Manager. They were both extremely helpful and informative. I had purchased my daughter a car from a Classic dealership several years ago and had a great experience as well. It really was worth the 40 minute drive! Thanks Austin and Nick!
Classic was a class act. Rachel was our salesperson and was exceptional. Answered all of our questions and was responsive to all of our requests. We couldn’t have had a better experience buying a car. Thank you
Awesome experience purchasing a car over the phone with Michael Wasko.
Rachael was so extremely kind, helpful, and attentive when I bought my 2026 Santa Fe. She even did little crafts with my daughter while I was signing papers in the finance office, which was just above and beyond exceptional customer service!! 🙂 Thank you Rachael and Hyundai team for the smooth buying process!
Rachael Blahovec was very informative and helpful and very patient with me. I felt that I had great service and will recommend mentor classic to everyone. Everyone was great there!
Rachael of Mentor Hyundai was amazingly profitient assisting my wife and I in our effort to both surrender our leased vehicle and help us, step by step, in our effort to get a Tucson, the color, lnterior and features we wished to have. She personally walked us through every operation, assuring us she would be available if we needed additional assistance. As far as we are concerned, she has a great future in front of her, working her best to satisfy the customer. Thank you, Rachael Dennis and Mary Morton
Austin is the best! He was truly interested in what I wanted and made the experience very easy and fun! Austin is a down to earth guy, answered all my questions and had my Hyundai Tucson all set up before I drove off the lot. It says alot when a person can be so professional and humane at the same time. I highly recommend both Austin, Eric and this dealership to everyone! Thank you- you've gained a new customer!
Rachel made the sale of my 2026 Hyundai Tucson quick and painless! I was very happy with the professionalism of all I interacted with. Ask for Rachel if you are in the market for a Hyundai!
Rachel was the best! No pressure, funny and made buying a car much less stressful. Thank you!
Austin & Eric were awesome. In and out within 1.5 hours and answered all my questions.
Recently worked with Joe Vitale in the service center and he was AMAZING! I was looking at a $580 repair but he went out of his way and found that my VIN had an extended warranty on that issue, so I didn't end up having to pay anything. What a relief, could not be more thankful to Joe, he's great!!!!!
Bought a Tucson a few days ago and my sales rep Rachael Blahovec was terrific. She was personable and pleasant to deal with and answered all my questions. She made sure I was comfortable in my SUV before leaving tbe dealership. Very nice person to deal with.
Rachel was awesome! was great experience And we love our suv Tucson!!
I had a great experience at Classic Hyundai. Sam was extremely helpful and knowledgeable. He took the time to listen to my needs and wants and put me in the perfect car. I couldn’t be more happy.
Exceptional service and pricing Friendly sales person Rachel who knew what she was talking about
I had the pleasure of working with Mike Lentine on my first brand new car lease. He was super patient and transparent with me during the process. I wish I can give 10 stars. I highly recommend Mike for all your car needs.
Awesome people from start to finish. Highly recommend this dealership.
Rachael was so helpful and easy to work with, definitely would recommend her!
My husband and I walked in to this dealership and the entire staff was so friendly.our sales person, Rachael Blahovec was knowledgeable, kind, and put no pressure on us to purchase a vehicle. We did in fact drive our new car home today.Very smooth process. I'd also like to mention this, I had a decal on the back of my car honoring my daughter who I lost to Breast Cancer. Rachael took the time and was able to remove that decal and put it n our new car, now tell me how many folks in sales would ... Read More Google - Aug 8, 2026
The experience was great. Rachael made the whole process super easy. She answered all of our questions and worked thru all the details of the purchase in a nice orderly manner. Then Eric finalized all of the loan details with us pretty quickly and after a brief tutorial on the car, we were on our way. They both made the whole experience painless.
Rachael Blahovet is my sales person! She was fantastic very nice with smiles and top communicator! Thought of many things that I didn’t even think of and was really helpful! I have purchased many vehicles and this was one of my best experiences at my age of 81!
Had a great experience with Rachael at Classic Hyundai. I was coming in from out of state to purchase a vehicle, and she made the entire process extremely easy. The only day I could make the trip happened to be her day off, but she still came in to take care of everything and even picked me up from the rental car company after I dropped off my rental.
Everything was straightforward, no pressure, and exactly as we had discussed before I made the trip. I really appreciate Rachael going out of her way to make the whole experience so ... Read More Google - Aug 8, 2026
We had a great experience at Classic Hyundai in Mentor. Our salesman, Austin Edwards was great. He listened and didn’t over sell. Eric in finance also did a great job. Love the Tucson. Thanks again Classic for making this an enjoyable experience!
I can’t say enough about Rachael Blahovec…If you are looking to buy a new car at Classic Hyundai, do yourself a favor and ask for Rachael.. I’ve never been more comfortable with the car buying experience……Seamless and non-intimidating transaction from start to finish. She listened to what I needed, and answered every question with enthusiasm and knowledge. Her personality and sense of humor made the most relaxed new car purchase ever. Thanx again Rachael ***
I cannot say enough good things about this dealership! This is my third vehicle purchased here over the years, and John has been fantastic every single time. He always provides exceptional service and makes the process seamless. I love my Tucson and constantly get compliments on how nice it looks! I also recently brought it into the service department because of a vibration issue. They quickly diagnosed that a tire balancer fell off, performed a road force balance on all four tires, and now it rides beautifully. From sales to service, they truly take care of you. Highly recommend John ... Read More Google - Aug 4, 2026
Rachel was absolutely amazing! She did everything quickly, efficiently, and made the whole process painless!! Thank you!
AUSTIN was the best; he made the whole experience seamless. He was interested in what I wanted, not in what he wanted to sell. Complete professional, I would recommend Austin to anyone and everyone!! He made sure my mother and son were taken care of during the process. He showed me all the features on our test drive and answered every question I had. I actually bought a car and felt like I got a really good deal on my Kona. Love driving it, and thank you so much, Austin, for the flawless job you did.
Austin was so helpful and helped us find the perfect car he stayed late to assist us, We where very satisfied highly recommend
I have never before given a review for a car dealership finance manager, because usually my finance experience has been less than optimal - bait and switch from one starting price to a higher one out the door, or not speaking the same language on finance rates, loan terms and payment amount desired. Today I wanted to recognize Nick and how easy he made it to get our purchases financed and close our deals. We started out just looking to test drive and wound up buying two Ioniq 5's in two days because the process went so smoothly. Thank you ... Read More Google - Aug 3, 2026
I was on a time crunch to replace my leased vehicle and I found Classic Hyundai online. We came from 1.5 hours away to test drive Ioniq 5’s because of the great deals we found online. Rachael was so friendly, helpful and knowledgeable. She helped us buy the perfect Ioniq 5 for us. We were so impressed with our deal and the way we were treated by Rachael and all of the staff that we went back and upgraded our second vehicle the very next day, to another affordable Ioniq 5. I’m still stunned how easy and pleasant our shopping experience was. ... Read More Google - Aug 3, 2026
Rachel and AJ helped me out so much getting me into the car I wanted !!!!
Great salesman. Answered all my questions and was actually fun to interact with. Highly recommend Mike to you.
I purchased an IONIQ 5 EV. The car is fantastic. It is the first car I have been excited about owning. The team at Classic Hyundai were fantastic. Katie was my principal contact. The team clearly described the leasing process and found me a car at a time of very high demand. If you never considered a lease, you should. Chat GPT will explain to you that there is no downside.
Couldn't be happier with our purchase of an Ioniq 5. Rachel and all of the staff were incredible. Easily my best car purchasing experience. They did such a great job that we came back and purchased a 2nd Ioniq 5 the next day. I have never purchased 2 consecutive vehicles from the same dealership - now the same person - Rachel - from the same dealership - Classic Hyundai - in 2 days. It was not the week I saw coming - simply amazing.
My car got possessed with all my lights on the dashboard and the screen flashing. Well once i stopped my car and turned it off it wouldn't start. I called the dealer, they gave me a number for towing, called tow guy was there within an hour. Dealership said they prob wouldn't look at it until Monday or Tuesday and it was Thursday. Well long story short the car was fixed and I had it back by Monday. They had some time and BAM! Done! TY guys!!
Rachel was great. She made sure everything was in order for our car purchase. Highly recommended!
Rachael and Dez are fantastic. It's nice to be treated well and have a no hassle experience.
Had the best experience at Hyundai in Mentor! From the moment we walked in Rachael was on top of everything we were wanting/ looking for. After days of car shopping our time at Hyundai was the smoothest of all our experiences. Highly Recommend!
I can't say enough good things about my experiences with Classic Hyundai in Mentor. This is the second Hyundai I've purchased from them, and for the last 6 years I used their service department for all my needs and have had nothing but positive experiences. I just bought my second Tucson from Classic and their sales team is exemplary. Kyle worked with me to get me the best deal possible and I was thrilled. Katie also was a key player in my experience and lead me through the purchase process and helped me become familiar with my new vehicle. ... Read More Google - Jul 26, 2026
Had an amazing 🤩 experience with Rachael at Classic Hyundai Thank you for the New Tucson!
Rachael was very helpful and patient. We have already recommended her to friends. Thanks David
Rachael was amazing. She was very helpful and knowledgeable about the vehicle. We are very pleased with our experience.
I highly recommend this dealership. My sales person was Rachael B, and she made the whole buying experience pleasant, smooth, stress-free. Everyone I talked to in the dealership was very professional and friendly.
Really impressed with my entire experience.
I got a car today from this dealership and it was such a great and easy experience! Rachael and Nick were so helpful and kind to my mom and I! I highly recommend this dealership! ☺️🚙
Gave me spectacular deals relative to anyone else in a 500-mile radius on a barely used car. When I took the bus out to pick it up they had someone waiting for me to at the bus station to drive me over. No games were played about the numbers. Phenomenal experience.
End to end I had a great experience buying a vehicle here. I was looking for something specific and came from out of state. Initially I worked with Dezirae from the Internet department. They communicated with me at my own pace, weren't pushy and answered all of the questions I had. (I think I had more than most customers, so I appreciate the extra time and effort).
Once we exchanged written confirmation, I setup an appointment with Dan at the dealership. He was awesome. We did a test drive, final walkthrough of the vehicle and it was in sparkling ... Read More Google - Jul 7, 2026
I just purchased a new Santa Cruz a few days ago from Classic Hyundai. I had an absolutely wonder experience the day I bought the vehicle. Austin was great! He helped explain the new technologies on the car during my test drive and also assisted in the whole purchase along side Nick in finance. They went the extra mile to give me the best deal possible so I could drive away with the Santa Cruz that day. I love it!
Classic Hyundai did a great job all around. Whether it be in sales, finance, and service department they always do a great job. Keep up the good work! Customer Gary Strelou.
This review is long overdue, but better late than never! When my parents & I walked into Classic Hyundai’s showroom at the end of this past April, I had no serious intentions of buying a car….just wanted to “have a look around”. Well, that didn’t last too long. From the moment we stepped in the showroom, we were warmly greeted by friendly, smiling faces. One, in particular, my dad noticed right away (my parents are longstanding customers of Classic Hyundai)-Mr. John Rancourt. I seriously cannot recommend Mr. Rancourt enough….from the get-go he never pressured me ... Read More Google - Jul 3, 2026
Ask for Rachael B., she’s honest and will get you a great deal. Can’t say enough about her.
Rachael was outstanding. Very quick and efficient. Ask for her for an amazing car buying experience.
Rachel sold me the best car I have ever owned. She is very helpful and I will definitely recommend her and classic Hyundai to everyone I know.
Ask to work with Rachael. She is awesome!
Rachael Blahovec was amazing. She and the Classic Hyundai staff were all fantastic. They definitely have a repeat customer here.
From the moment we walked into Classic Hyundai in Mentor, Ohio, we were impressed by the professional and knowledgeable staff and clean environment that greeted us. Throughout our search for a new car, we had many questions: purchase or lease; new or used; gas efficiency recommendations; hybrid/electric/gas? As eighty-year-old shoppers, we needed honest, patient, and respectful help in navigating our potential options. Paul Qua, who became our salesperson, listened to us and our concerns carefully, taking seriously our issues of age, mobility and transportation needs. But in addition to his listening carefully, he introduced us to a variety ... Read More Google - Jun 30, 2026
I absolutely love this place I had a very good experience here! Easily the fastest and easiest transaction I’ve ever made in a car dealership. I had Rachael helping me she was so kind, easy to work with and efficient! She put me in an amazing car with a very good monthly payment. Eric Lynch the finance manager was so nice and thorough with me. I know this car will last a while, but my next one I’ll be definitely coming here!
John Rancourt and the team at Classic Hyundai was awesome to work with. I drove in from out of state to make the purchase, and they made it easy and answered all my questions with patience and kindness.
Austin Edwards was my salesperson when I purchased a used Hyundai Tucson Hybrid. He was responsive and attentive throughout our email correspondence and made the buying process easy.
Once the deal was made and I went to the dealership to finalize everything, the process was smooth and efficient. Austin stayed with me after the sale to answer questions and talk with me about my new purchase, even though the dealership had already been closed for about 20 minutes. He was the last employee to leave for the day.
I would recommend Austin to anyone looking to purchase a vehicle. If he ... Read More Google - Jun 25, 2026
Traded my lease in for another lease. Extremely happy with my selection and a very smooth transaction. Mike N. was my salesman, highly recommended. Very professional and personable. Kyle and Eric were great to work with also!
Rachael B. was the best. She was very nice, knowledgeable about the cars and made sure our purchase went smooth. I visited several dealerships looking at new cars, but my initial experience with Rachael is what steered me back to Classic Hyundai. I highly recommend her if you are looking to purchase a Hyundai.
Michael Lentine went above and beyond to take care of me! There truly aren’t enough words to thank him for helping me find the perfect vehicle. He is the absolute best and will take the time to ensure you are completely satisfied! I am beyond grateful for all of the time and dedication he gave me.
Everyone I interacted with was friendly and approachable. They were selling me a car, but I always felt informed and not pressured. I wouldn’t hesitate to go back, definitely the best dealership experience I’ve ever had.
I made a silly mistake and thought my car service appointment was sooner than it actually was. When I arrived at the dealer and the service advisor, Connor, let me know the mistake I made. I laughed at myself and was prepared to come back on my actual appointment date. The service center was the busiest I’ve ever seen it. Connor said it was no problem and they made it work!
Even though it was my mistake, they were able to fit me into their busy day which was huge! I no longer live on the east side and ... Read More Google - Jun 16, 2026
AJ, The GM was wonderful. I had my car in for service a couple things were missed. He went above and beyond yo make it right. White glove service at it's best. I would highly recommend this dealership.
Rachael was so helpful and the process was so smooth. Highly recommend this dealership
Always have been treated first class while working with John, Nick, and the Classic Hyundai sales team. They answer all questions and make the buying process as stress free as possible.
Have been interested in a Kona for a while and dealer had a used one for sale. As soon as I sat down in it, the fit was perfect. I went from a 2011 Focus to a 2024 Kona - yes a bigger vehicle - and I will have to get used to driving it. So I am still nervous. But it was time. Rachael was so kind in the process and it went smoothly. Thanks a bunch.
Best car-buying experience I’ve ever had. Rachael Blahovec was friendly, knowledgeable, and a pleasure to work with.
This dealership and salesman John Rancourt couldn’t have been more professional and knowledgeable. I was a Nissan customer for 30-plus years. Now I hope to be a Hyundai customer for the next 30!
I was in the market to buy an ionic 5N And found one here at this dealer. I started my process by talking to the sales manager, who is very helpful on answering my initial questions. When I drove to actually see the car, Rob set me up with Sam who actually owns the 5N. He was extremely knowledgeable in a real asset and helping me make the decision to buy. The dealership looks like they have a large inventory and a comfortable facility. If you need something, I can highly recommend Sam and the dealership.
After a not-so-great experience at Mazda, I came over to Hyundai to look at what they had. We had an amazing experience!! I wanted to give a huge thank you to our saleswoman, Rachael Blahovec who helped throughout this entire process. She was able to get me into an amazing car and made the process so seamless. Thank you so much!!! Also, shoutout to their service department for being so informative and helpful!! 10/10 would recommend to anyone!!!!!
